When can I expect to receive my Glossier order?
Standard: 3-5 business days (£4, or free when you spend £30 or more, after promotions)
Expedited: 1-2 business days (£6)
Standard shipping to Ireland takes 5-10 business days and costs €15, or is free when you spend €50 or more (after promotions).
Standard shipping to Sweden takes 6-11 business days and costs 200 kr, or is free when you spend 505 kr or more (after promotions).
Standard shipping to Denmark takes 6-11 business days and costs 120 kr, or is free when you spend 360 kr or more (after promotions).
Standard shipping to France takes 3-5 business days and cost 16.00€, or free when you spend 50.00€ or more (after promotions)
Please allow 2 to 3 business days for us to receive and process your order. Expedited orders will arrive in the next 1-2 business days when you place your order by 11 am GMT.
Please note, it may take a few extra days to deliver to BFPO addresses. No matter which shipping method you choose, we’ll send a tracking number so you can watch your package’s journey.
Where does Glossier currently ship?
Glossier currently ships to the 50 U.S. States, Puerto Rico, Canada, the U.K., the Republic of Ireland, Sweden, Denmark, and France. You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico, and remote areas in Canada.
Please note, due to restrictions on our site, we are currently unable to ship to UK islands, but hope to be able to do so in the future!
We are working on bringing Glossier everywhere around the world. Tag us @Glossier to let us know where you live!
Will I be charged VAT & Duties?
Orders will have no duties, and VAT is included in the price of each item.
Do you ship to PO Boxes?
My tracking details aren't working, Can you help?
Of course! Sometimes, the carrier takes 1–2 business days to register your shipment status, so we recommending allowing 48 hours for the tracking details to update. That said, if your tracking number isn’t updating or working at all, please reach out to us via gTEAM@glossier.com. We're always here to help!
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email gTEAM@glossier.com.
I know you ship to my country, but I don't see it as an option at checkout. How can I change the shipping country?
You'll need to make sure you're shopping from the correct country site first! To change the currency you’re shopping in (and country you’re shipping to), just scroll down to the bottom of the page and select the correct country. Right now, we only ship to the countries listed here, but we're working on bringing Glossier to more countries in the future.
Are there limitations with shipping fragrance in the UK?
Since fragrance is considered a Dangerous Good and per Health & Safety Standards in the United Kingdom, Next Day Delivery of Glossier You is only available for our mainland UK friends. For all of our non-mainland UK friends, your order containing Glossier You will ship via Standard Shipping (Royal Mail).