Where can I visit Glossier IRL?
You can learn more about our current and upcoming Glossier retail store locations here. We can't wait to see you there!

Will I be able to test product?
Yes! We’ve redesigned our in-store testing experience so visitors are able to try our full range of products in an environment that feels safe and comfortable. We’ve brought on new tools, matched specifically to each of our products, for customers to dispense product onto before applying on themselves—our Editors will also oversee product testing to ensure all guidelines are being followed, and that every product is being sanitized after each use.

Are masks required at your stores?
We’ve been closely monitoring developments with COVID-19 to ensure we’re in compliance with guidance and regulations set by the CDC and state and local authorities in the U.S., as well as the U.K. government and Public Health England. At this time, we recommend masks, but do not require them to be worn in our stores.

Can I apply to work at one of your stores?
We’re excited to build our retail teams! You can head to our Careers Page to see roles that are currently open—we’ll continue to add new opportunities as they arise!

What can I buy at one of your stores?
All Glossier beauty products and permanent GlossiWEAR items are available to shop at our stores. Limited edition products and merchandise are available in-store while supplies last. Additionally, you'll find store-exclusive merchandise at each of our locations—these items will only be available at their corresponding store. A portion of the proceeds for one exclusive item per store will go towards supporting a local non-profit.

Can I select limited packaging when shopping in your stores?
Yes! Any of our Editors can help you opt-out when you place your order. If you choose to opt-out, your order will be packed in re-usable pink pouches only.

Do you offer Store Pickup at your stores?
Yes! To place an Store Pickup order at one of our stores, be sure to check the Store Pickup option under the "Delivery” section of checkout. Once the order is placed, you’ll get an email once your order is ready for pickup!

Please note: Store Pickup is temporarily unavailable, but it will be back soon!

What forms of payment do you accept at your stores?
We accept debit/credit cards, Apple Pay, and Google Pay. We also accept cash at select locations.

Can I return/exchange an online order at one of your physical stores?
Yes! Come to the store prepared with your order number and the products you'd like to exchange or return, and we'll take care of the rest!